Pat Grayling has been instrumental in ensuring that the repairs to our property were completed. From his first visit we were put at ease straightaway with Pat explaining the process and timeline. He also chased up Rhodar on our behalf regarding the removal of the contaminated plaster board and artex on the walls. As soon as Rhodar were finished Pat came back to assess the extent of the repair work and arranged for the work to commence within a couple of days.  Alex, who actually undertook the repair work, was a joy to have working in our house. His enthusiasm and drive to complete the work was very obvious and I have to say that the finished work is to an extremely high level of quality. His timekeeping was superb throughout the whole week he was with us and his desire to improve his command of English was brilliant.  Both Pat and Alex are superb ambassadors for Garrards. Margaret and I are very grateful. Thank you.