Insured Repairs

 

Since carrying out our first insured repair over 25 years ago, Garrards has built a reputation of delivering a reliable, professional service, which has seen our involvement in this field steadily increase year on year until today, insured repairs makes up the core operation of our company. With the capability to repair properties that have suffered from any insured loss - be it subsidence, fire, escape of water or impact damage - we are able to take on jobs ranging from minor redecoration to those requiring full underpinning, partial rebuild or complete refurbishment.

Although the projects we receive are predominantly domestic, we are also experienced at working on commercial and industrial properties.  Our standard area of operation covers an approximate 50 mile radius from our head office in Stevenage, which includes Hertfordshire, Bedfordshire, Buckinghamshire as well as north London.

Our internal processes and procedures have been developed to manage with and draw reports on multiple concurrent projects and all members of our team are experienced in dealing with the potentially numerous different parties who can be involved in an insured repair project.  Whether it is the insurance company, loss adjuster, repair network, tenant or, most importantly, the policy holder themselves, our team will make every effort to understand their expectations and requirements and deliver upon them.  Each project is allocated a dedicated contract manager, who will be provided with support from our administration team and, should it be required, will also have support from a works manager, who will be responsible for the activities on site.  This contract team will manage the works from start to finish, providing the client with fixed contacts and offering constant support and to help ensure the project is completed within budget and on time.

Our team of direct tradesmen and specialist sub-contractors provides us with a flexible and reliable workforce allowing us to react to surges in claim numbers as well as emergency repairs. We can provide the complete service including drying, asbestos removal, furniture storage but are equally comfortable working alongside nominated contractors that our clients may already have in place. As well as being an approved member of a number of repair networks we are also included on tender lists for a variety of loss adjusters, engineers and project managers.

Our aim is to provide a friendly, reliable repair service focused on customer satisfaction and we believe it is this that has helped build our reputation and provide our clients with the confidence to carry on working with us. More information can be found in our Useful Information section (COMING SOON).